Best Western Plus University Inn

The hotel is very spread out. For my mildly mobility challenged spouse, it was a long walk to breakfast. She never went all the way to the front desk--it was easier to drive! Hallways are dark and dingy. Staff was courteous, helpful and friendly.

We love staying at the University Inn when we visit our daughter at UI. The rooms are comfortable and quiet and great value for money. Great hot breakfast as well. All the staff we have encountered at the desk, in the breakfast room, and in housekeeping have been very helpful and kind. Extra shout-out to the dining captain at breakfast - he's amazing.

The staff was 100 % top notch. They went way out of their way to accommodate us. The restaurant and bar are fantastic-it was great being able to eat there rather than try to scramble for a reservation in Pullman during parent’s weekend. We decided to stay here because Pullman was almost sold out except for a few overpriced motels with no amenities-boy am I glad we read reviews and stayed here. It was worth the small drive outside of Pullman. We were more than pleasantly surprised.

I liked the cleanliness of the room, the availability of toiletries in the room. I was traveling alone, with my small dog, and found the 2nd floor, furthest down the hall location of my room not convenient to being able to quickly get my dog outside if there were an urgency to do so. The same applied to my having to make a number of trips from my car to the room. Other than those two inconveniences, the motel's staff was very pleasant and accommodating, the motel was clean and quiet, the breakfast was plentiful and palatable. Plus, outside the building there is a dedicated grassy pet area complete with a dog waste station with pet waste bags and a trash can. (The bag dispenser was empty when I took my dog to the area...but a bag wasn't needed, fortunately.) I will undoubtedly choose the Best Western Plus University Inn again for future trips to Moscow.

We chose this BW to take advantage of the pool facility and it did not disappoint! the Breakfast and Bar with first class pub food were a bonus. We are going to book one of the pool adjacent rooms (who knew?) for our next visit.